This Privacy Policy applies to all users of the 222ck platform. By using the platform, you agree to this policy. If you have any questions, please reach out to our support team.
1. Introduction
222ck takes your privacy seriously. This Privacy Policy ("Policy") explains what information we collect when you use our website 222ck.win or our mobile app, what information we collect, how it is used and stored, and what rights you have over your data.
This Privacy Policy governs 222ck's Terms and Conditions applies in conjunction with the above. By using the platform, you are considered to have automatically accepted this policy. We may update this policy at any time, and you will be notified of any changes in advance.
Our commitment: Your personal information will never be sold to third parties. 222ck uses data solely to improve platform operations and fulfill legal obligations.
2. What Information Is Collected
222ck collects two types of information — what you provide directly and what is collected automatically.
What you provide directly:
- Name, date of birth, and gender
- Mobile number and email address
- Payment account details (bKash / Nagad / Rocket number)
- Copy of National ID or passport (required during identity verification)
- Address and location information (where applicable)
- Any messages or complaints you submit via support chat
Automatically Collected:
- IP address and device type
- Browser and operating system information
- Session data, login times, and activity logs
- Game history and transaction details
- Data collected via cookies and tracking pixels
| Type of Information | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID | Account verification & KYC |
| Contact Information | Mobile, Email | Account management & support |
| Financial information | BKash / Nagad Number | Deposit & Withdrawal Processing |
| Technical Information | IP, device & browser | Security & Fraud Prevention |
| Usage Data | Game History & Session Logs | Service Improvement & Responsible Gaming |
3. How Information Is Collected
222ck collects your information in the following ways:
- Registration Process: Information you submit when opening an account.
- Identity Verification (KYC): When you submit documents or make a withdrawal.
- Transaction Processing: From the payment gateway at the time of deposit or withdrawal.
- Platform Usage: When you play games, place bets, or browse the platform.
- Support Communications: When you contact us via live chat or email.
- Cookies & tracking: Automatically upon accessing the website.
4. Why Information Is Used
222ck uses your information only for specific, legitimate purposes. We never use or store your data unnecessarily.
- Account management: Managing login, security, and account settings.
- Payment Processing: Processing deposits and withdrawals securely.
- KYC and identity verification: Meeting legal obligations and preventing fraud.
- Customer Support: Resolving your complaints and queries.
- Platform Development: Improving the user experience.
- Responsible Gaming: Detecting unusual gaming patterns and providing appropriate support.
- Promotional Communications: Sending you offers and bonus information with your consent.
- Legal obligations: Complying with regulatory requirements.
You can opt out of promotional emails or SMS at any time. Simply let our support team know.
5. Who Information Is Shared With
222ck never sells your personal information to third parties. However, limited data may be shared in the following specific circumstances:
- Payment Provider: Information required to process transactions via bKash, Nagad, or Rocket.
- Identity Verification Service: Authorized third parties for the KYC process.
- Legal authorities: When required by a court order or government directive.
- Fraud Prevention Agency: When required for investigating suspicious activity.
- IT and infrastructure services: Solely for platform operations, under a confidentiality agreement.
All third parties operate under strict confidentiality agreements with us and are not permitted to use your data for their own purposes.
6. Cookies & Tracking
222ck uses cookies to keep your platform experience smooth and secure. Cookies are small text files stored in your browser.
- Essential cookies: To maintain login sessions and ensure platform security — the platform cannot function without these.
- Functional cookies: Remembering your language, settings, and preferences.
- Analytics Cookies: To understand which sections of the site are used most.
- Security Cookies: Detecting suspicious logins or fraudulent activity.
You can disable cookies through your browser settings, though doing so may limit certain platform features.
7. How We Protect Your Information
222ck employs industry-leading technology to keep your data secure. Our security measures include:
- 256-bit SSL/TLS Encryption — Applied to all data transfers.
- Encrypted database — sensitive information is stored in encrypted form.
- Two-factor authentication (2FA) — to prevent unauthorized access to your account.
- 24/7 Security Monitoring — Instant detection of suspicious activity.
- Regular security audits and penetration testing.
- Staff data access is minimal and role-based.
8. Your Rights
You have full control over the information in your 222ck account. You may exercise the following rights at any time:
To exercise any of these rights, contact our support team. Requests are typically processed within 7 business days. Please note that certain data may not be fully deletable due to legal obligations.
9. Data Retention Period
222ck does not retain your data longer than necessary. The general rule is:
- Active Account: Data is retained for as long as your account remains active.
- Closed Accounts: Following account closure, certain data may be retained for up to 5 years for legal compliance purposes.
- Transaction Records: Financial transaction data is retained for up to 7 years in accordance with legal obligations.
- Support Conversations: Up to 2 years after the issue is resolved.
After the retention period expires, data is securely deleted or anonymized.
10. Minor Protection
222ck strictly does not serve anyone under the age of 18. We never knowingly collect information from minors. If we become aware that an underage individual has registered using false details, the account will be immediately closed and any collected data will be deleted.
A note for parents — please enable Parental Controls on any device your child has access to.
11. Policy Changes & Contact
222ck may update this Privacy Policy at any time. For significant changes, you will be notified in advance via your registered mobile number or email. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
This policy was last updated January 2026 Updated in the year.
For any privacy-related questions or concerns, please reach out to our support team via live chat or email us at: [email protected]
Why trust 222ck with your data?
A quick overview of our core privacy protection pillars
256-bit Encryption
All your data is protected with bank-grade SSL/TLS encryption. No third party can read your information — not just in theory, but in practice.
No Sale of Personal Data
222ck never sells your personal information. No data is transferred to advertisers or data brokers — that is our commitment.
Two-Factor Authentication (2FA)
2FA is enabled to prevent unauthorized access to your account. Knowing your password alone is not enough to log in — a second verification step is mandatory.
Encrypted database
Sensitive information — such as payment details or ID documents — is stored in encrypted form in our database and cannot be read directly.
Minimum Data Access
222ck staff can only access the data required for their specific role. No one has access to information beyond what their job demands.
Regular Security Audits
Regular penetration tests and security audits are conducted by external specialists. Any vulnerabilities identified are remediated immediately.
Start playing in a safe environment
Your data is completely secure at 222ck. Open an account today and enjoy the best gaming experience in Bangladesh.